Privacy Policy
Introduction
Dog It Up respects your privacy and is committed to protecting the personal information you share with us through our website, enquiry forms, consultation bookings, communication channels, and adoption-related interactions. This Privacy Policy explains the type of information we may collect, how we may use it, how we handle it, and the responsibilities of users when sharing data with us.
Information We May Collect
Depending on the nature of your interaction with Dog It Up, we may collect information such as your name, phone number, email address, city, address details, enquiry details, consultation-related information, pet preference details, existing pet information, adoption-related information, and any other relevant details voluntarily shared through forms, messages, calls, or direct communication.
Purpose of Information Collection
We may collect and use this information to respond to your enquiries, process appointments, evaluate consultation requirements, understand adoption suitability, provide relevant updates, coordinate services, maintain records, improve communication, and support responsible pet placement and aftercare. Information is collected for legitimate service, welfare, and business-related purposes connected to Dog It Up’s operations.
Use of Documents and Verification Details
In certain cases, Dog It Up may request additional information or documents for verification, responsible placement, consultation clarity, travel-related assistance, or service processing. Such information will be used only for the purpose for which it was requested and will not be collected unnecessarily.
Confidentiality of Personal Information
Dog It Up does not sell, rent, or knowingly misuse personal information shared by users. We treat the information you provide with reasonable care and use it only in connection with appropriate service delivery, communication, welfare-related assessment, and internal record-keeping as required.
Third-Party Sharing
Where necessary and relevant to the service requested, limited information may be shared with trusted professionals, consultation experts, veterinarians, documentation-related support providers, or related service partners strictly on a need-to-know basis. Such sharing, where applicable, is done only in connection with the relevant request or service and not for unrelated exploitation of user data.
Digital Communication
When you contact Dog It Up through website forms, calls, messages, social platforms, or email, you acknowledge that the communication may be used for follow-up, response, record-keeping, or service continuation. Users are advised to share information responsibly and avoid sending unnecessary confidential material unless requested for a legitimate purpose.
Data Security
We take reasonable measures to protect the information shared with us and to handle it with care. However, no digital platform, online system, communication channel, or storage mechanism can guarantee absolute security. By using our website or communication channels, you understand that digital transmission always carries some level of inherent risk.
User Responsibility
Users are responsible for sharing accurate information and for exercising reasonable caution when transmitting personal details online. If incorrect, incomplete, or misleading information is submitted, Dog It Up cannot be held responsible for any resulting delay, mismatch, or difficulty in processing the request appropriately.
Consent
By using the Dog It Up website, contacting us, booking consultations, submitting forms, or engaging with our services, you consent to the collection and use of your information in accordance with this Privacy Policy.
Policy Updates
Dog It Up reserves the right to update or revise this Privacy Policy from time to time in line with operational needs, legal considerations, or service improvements. Continued use of our website or services after any such update may be treated as acceptance of the revised policy.